Safe Entertainment

Khelibet Responsible Gaming — Your Protection Is Our Priority

Khelibet believes that entertainment is only truly fulfilling when enjoyed responsibly. We are always working to ensure that the experience on our platform is a source of joy — not hardship. To protect the mental and financial well-being of every user in Bangladesh, we have put in place a range of effective tools and policies. On this page, you will learn how to set your own limits, when to seek help, and how we are here for you. Our platform is strictly prohibited for anyone under the age of 18, and we make no compromises when it comes to protecting minors.

Last updated: January 2025  |  Applies to: all registered users

Safe Gaming Environment Set Time Limits Spending Limit Controls Self-Exclusion Feature Mental Health Awareness 18+ Only 24/7 Support Gaming History Review Safe Gaming Environment Set Time Limits Spending Limit Controls Self-Exclusion Feature Mental Health Awareness 18+ Only 24/7 Support Gaming History Review

Tools to Keep Yourself Protected

Khelibet gives you the power to control your own gaming habits. The tools below can be activated at any time from your account settings, and our support team is always ready to help.

Set Deposit Limits

Daily, weekly, or monthly maximum deposit limits — set them yourself. Once a limit is set, it takes effect immediately, and increasing it requires a specific waiting period. It's a simple way to keep your budget in check.

Session Time Limit

Set a maximum time limit for each gaming session. When the time is up, the platform will automatically log you out. Taking regular breaks is essential for mental well-being.

Take a Break

Temporarily suspend your account for anywhere between 24 hours and 30 days. No bets or deposits are possible during the break. It's the healthy way to step back and return to gaming with a clear head.

Self-Exclusion

You can close your account for as little as 6 months or permanently. Once self-exclusion is active, all marketing communications will stop. This is the strictest protection available, and we fully support you in taking this important step.

Gaming History Review

You can view your complete betting history, win/loss records, and spending details at any time. Understanding your own patterns makes it easier to make informed decisions. Transparency is a core part of our values.

Turn Off Marketing Messages

If you don't want to receive promotional emails or notifications, turn them off from your account settings. This is your choice, and we respect it. Fewer triggers mean healthier gaming habits.

How to Recognize Problem Gambling Signs

Gaming is meant to be fun, but certain signs are a warning to take seriously. If you notice any of the following in yourself or someone you care about, it's time to seek support.

Behavioral Signals

  • Repeatedly playing to try to recover lost money
  • Hiding or lying about how much you play
  • Wanting to stop gaming but being unable to
  • Withdrawing from family and friends
  • Feeling restless or irritable when not gaming

Financial Signals

  • Betting beyond your means
  • Playing with borrowed or loaned money
  • Unable to cover basic living expenses
  • Chasing losses with bigger bets
  • Falling into financial difficulty due to gaming

Where to Find Help

If you feel that gaming is having a negative impact on your life, please don't fight it alone. Reach out to khelibet's support team — we're here to help without judgment. Talk to a family member or trusted friend, and seek professional counseling if needed. Remember, asking for help is a sign of courage, not weakness.

Email us for support: [email protected] — We are here for you 24/7.

General Questions About Responsible Gaming

Yes, activating self-exclusion keeps all funds in your account completely safe. Once the exclusion period ends, you can request a withdrawal. No new transactions or bets can be placed during the exclusion period, but your funds will remain securely held. Contact our support team for any questions related to your funds.

Yes, requests to lower a deposit limit take effect immediately. However, increasing a limit requires a specific waiting period (cooling-off period), which protects you from impulsive decisions. This policy is intentionally designed so that changes are made through deliberate choices, not emotions.

Age verification is carried out at registration on khelibet, and no one under 18 is permitted to open an account. Identity is confirmed through a KYC process, which requires a national ID or proof of date of birth. To prevent younger family members from gaining access, keep your device password-protected and always log out. Any suspicious account activity reported to us will be investigated promptly.

Start by reaching out to our support team — they will help you activate self-exclusion and guide you through your next steps. Consulting a mental health professional or counselor is also highly effective. For mental health services in Bangladesh, contact your local hospital or community clinic. The support of family and friends is the greatest strength you can have on this journey.

Play responsibly, enjoy the fun

Khelibet wants every player in Bangladesh to enjoy safe and balanced entertainment. Set your limits, stay informed, and reach out to us whenever you need. Your enjoyment and your safety are both our responsibility.

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