Data Protection

Khelibet Privacy Policy — Your Data, Our Commitment

Khelibet places the highest importance on the privacy and security of personal information for users in Bangladesh. This privacy policy clearly outlines what information we collect, how it is used, and how it is kept secure. By registering on or continuing to use the platform, you are deemed to have accepted the terms of this policy. For any questions or concerns, please contact our support team.

Last Updated: January 2025

Detailed Description of Data Collection and Use

What Information We Collect

When registering at khelibet, your name, mobile number, email address, and date of birth are collected. For identity verification (KYC), you may be asked to provide national ID or passport details, which are used solely to ensure security. Payment method information (mobile banking number) is collected for financial transactions, but no complete card or bank account details are stored. Your browsing behavior, device type, IP address, and activity logs on the platform are collected automatically. This information is used to improve your platform experience and ensure security. Some session-based information is also collected via cookies, which you can manage through your browser settings.

How Your Information Is Used

Collected information is primarily used to manage your account, process transactions, and provide customer service. Behavioral data is analyzed to maintain platform security and prevent fraudulent activity. Information may also be used to personalize your platform experience based on your preferences and usage patterns. khelibet never sells your information to advertisers or third parties. Information may be shared to fulfill legal obligations or in response to regulatory authority requests, but we will make every effort to notify the user in such cases. Behavioral data is reviewed to identify at-risk patterns as part of ensuring responsible gaming.

Data Protection Methods

Khelibet uses industry-standard encryption technology to keep all your personal and financial information secure. SSL/TLS protocols are used during data transfers to protect against data theft and hacking. Sensitive information stored on our servers is kept in encrypted form and can only be accessed by authorized personnel. Regular security audits and vulnerability assessments ensure the system's security is always up to date. In the event of a data breach, it is our policy to promptly notify affected users and take steps to mitigate any harm. Your password is always stored in hashed form and no one on our team can view it.

Your Rights & Controls

You have the right to view, correct, and request deletion of your personal information. You can update your own profile information at any time from your account settings. If you wish to close your account, please make a request to the support team, and all information beyond legal obligations will be deleted within the specified timeframe. You also have the option to object to certain types of data processing, particularly for marketing purposes. Use your browser settings to manage cookies, though please note that disabling cookies may limit some platform features. Any data-related requests sent to [email protected] will be processed within 30 business days.

Policy Change Notifications

Khelibet reserves the right to update this privacy policy as needed, and the latest version will always be available on this page. Registered users will be notified through the platform of any significant changes. Continuing to use the platform after changes have been made will be considered acceptance of the new policy. The date of the latest update is always noted at the top of the page so you can easily stay informed of any changes. For detailed questions, we also encourage you to review our Terms and Conditions page.

Common Privacy Questions

No, khelibet will never sell users' personal information to third parties under any circumstances. Your information is used solely to provide platform services, process transactions, and ensure security. In cases of legal obligation, necessary information may be shared with regulatory authorities, but transfer of information to advertisers or marketing agencies is strictly prohibited. Your privacy is our priority.

Information for active accounts is retained for as long as the account remains open. After a request to close an account, certain information required to fulfill legal obligations may be retained for a specified period before being permanently deleted. Records of financial transactions must be kept for the period prescribed under applicable laws in Bangladesh. To request deletion of your data, contact us at [email protected].

Your profile information can be easily updated from your account settings. If you need to correct KYC-related documents or identity information, please contact the support team and provide the correct documents. We aim to complete the correction process as quickly as possible, typically within 5–7 business days. Changes to sensitive information are not possible without proper identity verification, which is done for your own security.

We are always by your side to protect your data

Khelibet always places the privacy and security of users in Bangladesh as the top priority. To learn more about our privacy policy, visit our FAQ section or register safely to get started.